Hellblauer Desktopbildschirm mit Quick Apply

all frequently asked questions regarding Quick Apply

FAQ Quick Apply

How is the password created for the candidate?

The Candidate Profile and the Job Application are created using the Standard OData API of SuccessFactors. A password is not yet generated when the Candidate/Application are created via the Quick Apply. The generation of the password must be initiated by the candidate themselves through clicking on the mail sent out by SF upon successfully creating the Candidate Profile via the Quick Apply. To do this, we direct the candidate to the standard password reset function, which the candidate can use to (re)set their password.

In the attached screenshot you can see an example of how the e-mail sent to the candidate could look. We recommend to include the following:

  1. URL to the customer's career page
  2. Username (email address of the candidate)
  3. Password reset link through which the candidate can set their password


Can the Candidate still manage/delete their own data via the profile?

Managing or deleting your own data via the Candidate Profile is still possible. To do this, the Candidate can log in via the SuccessFactors Standard Candidate Profile Login and manage or delete the data.

Does the Quick Apply application pull the job description prescreening questions directly from the SuccessFactors system?

The prescreening questions of the job description are consumed directly from the SuccessFactors system.

Does the p78 Quick Apply application support the LinkedIn Profile Upload?

The p78 Quick Apply Application does not support the LinkedIn Profile Upload. A LinkedIn connection can be configured directly via the SuccessFactors system.

SAP KBA 2850700

Can the Quick Apply be configured to only show one or two of the possible filehosting services?

The document upload from the end user’s local device is always enabled by default. In addition, you can optionally activate other possible filehosting services such as Dropbox or GoogleDrive.

Dropbox: a company account for Dropbox has to be created (free of charge).

GoogleDrive: the connection to GoogleDrive comes with additional monthly costs. This is due to Google's verification model. Since the p78 Quick Apply App is operated on the SAP Cloud Platform and the domain (ondemand.com) is assigned to SAP, the verification of the app can only be done via a customer-owned domain. The customer's own domain must be booked via the additional package "Custom domain quota".

How is the processing of the uploaded files handled in communication with the Parsing Service and SuccessFactors? What happens to the uploaded files after processing?

The uploaded files are in the browser cache, which is deleted after the browser cache expires or after processing.

In which data center is the p78 Quick Apply hosted?

The p78 Quick Apply App is hosted in the SAP data center in Frankfurt.

What is the minimum quality that an image of a CV needs to have so that the Parsing service works?

To achieve optimal parsing results, a quality of 150 DPI is required for images of the CV.

Which data types/categories are subject to the processing of personal data?
  1. Name, last name, e-mail address, country of residence
  2. Title (opt), academic degree
  3. Profession, industry or business name
  4. Address
  5. Contact data (e.g. telephone, e-mail)
Does the Quick Apply use Cookies?

The Quick Apply itself does not use any Cookies for Tracking. We can however integrate a Cookie Manager that our customer uses into the Quick Apply for the case that candidates are accessing the Quick Apply through Job Portals (e.g. Stepstone) and not through the customer's Career Site.

The SAP BTP Neo Environment will sunset at the end of 2028, how will this affect the Quick Apply and its customers?

We are currently in the process of migrating the Quick Apply to Cloud Foundry and plan to finish it by the end of 2024. The platform change will not lead to any additional costs for Quick Apply customers due to the use of the SaaS Subscription Model.

How are Usernames and Passwords that are part of the technical integration of the Quick Apply components stored?

All relevant data is stored in the Security Materials in the BTP.

Which type of Development/Testing/Production connections are available?

Through the purchase of the license, the p78 Quick Apply is available on 2 Instances: SF Staging and SF Production.

Is there a backup of the Quick Apply and the customer configurations? What is the predicted recovery time? What encryption is used for the Backup?

The p78 Quick Apply uses only one configuration layer per customer. This layer does not contain any sensitive data but rather theming information like image sources or the URLs for the SF Login. This information is stored in the SCP NEO Document Service, which is directly consumed by the JAVA Backend. Only the Backend has access to the Document Service through a secret. The Services are seperated from each other through Sub-Repositories per SCP Neo Subscription Subaccount in the SCP Neo Provider Subaccount.

In the Neo environment, all SAP BTP components are backed up ever 24 hours. The backups are replicated to a secondary site, from where they can be restored in case of a disaster.

For more information regarding this topic, please refer to https://help.sap.com/doc/d20fc4d5c5d5420387138610c5a648ac/Cloud/en-US/SAP_Cloud_Platform_Neo.pdf.

What Log Retention is configured for the LogFiles? After what time span are the logfiles deleted?

We refer to the SAP Standard „Audit Log Retention API Usage for the Neo Environment“ that the p78 Quick Apply uses. Audit Log Retention API Usage for the Neo Environment | SAP Help Portal

Are you conducting Penetration Tests for your solution?

No, we do not conduct any penetration tests for our p78 Quick Apply.

Regarding Data Residency: In which countries are the Data Centers situated?

The p78 Quick Apply uses the Data Center located in Frankfurt, Germany.

Is data being transmitted to the USA/outside of the EU or processed in the USA/outside of the EU?

No data is being transmitted to the US/outside of the EU or processed in the US/ outside of the EU.

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