Hellblauer Desktopbildschirm mit Quick Apply

all frequently asked questions about the Quick Apply

FAQ Quick Apply

How is the password created for the candidate?

The Candidate Profile and the Job Application are created using the Standard OData API of SuccessFactors. A password is not yet generated when the Candidate/Application are created via the Quick Apply. The generation of the password must be initiated by the candidate themselves through clicking on the mail sent out by SF upon successfully creating the Candidate Profile via the Quick Apply. To do this, we direct the candidate to the standard password reset function, which the candidate can use to (re)set their password.

In the attached screenshot you can see an example of how the e-mail sent to the candidate could look. We recommend to include the following:

  1. URL to the customer's career page
  2. Username (email address of the candidate)
  3. Password reset link through which the candidate can set their password

 

Can the candidate still manage/delete their own data via the profile?

Managing or deleting your own data via the Candidate Profile is still possible. To do this, the Candidate can log in via the SuccessFactors Standard Candidate Profile Login and manage or delete their data.

What happens when a candidate applies via Quick Apply but already has a SuccessFactors Profile?

The p78 Quick Apply App offers a Multiple Application Feature. Candidates that already have a SuccessFactors Profile can apply to other positions if the feature is activated. When the candidate applies to a new position, their SF Profile is updated with the new information the candidate has provided but the Candidate Snapshots that are connected to previous application remain unchanged.

Customers can choose between using the feature with an OTP (One Time Password) that is sent to the e-mail address provided by the Candidate and through which the candidate can verify their identity and send the new application or using it without the OTP.

Does the Quick Apply display the PreScreening Questions configured for each Job Requistion?

The prescreening questions for each job requisition are consumed directly from the SuccessFactors system and displayed in the Quick Apply.

Does the p78 Quick Apply support the LinkedIn Profile upload?

The p78 Quick Apply Application does not support the LinkedIn Profile Upload. A LinkedIn connection can be configured directly via the SuccessFactors system.

SAP KBA 2850700

What options does the candidate have to upload documents?

The document upload from the end user’s local device is always enabled by default. In addition, you can optionally activate other possible filehosting services such as Dropbox or GoogleDrive.

Dropbox: a company account for Dropbox has to be created (free of charge).
GoogleDrive: the connection to GoogleDrive comes with additional monthly costs. This is due to Google's verification model. Since the p78 Quick Apply App is operated on the SAP Cloud Platform and the domain (ondemand.com) is assigned to SAP, the verification of the app can only be done via a customer-owned domain. The customer's own domain must be booked via the additional package "Custom domain quota".

How are the uploaded files stored? When are they deleted?

The uploaded files are stored in the browser cache, which is deleted after it expires or after processing is completed.

What is the minimum quality that an image of a CV needs to have so that the Parsing service works?

To achieve optimal parsing results, a quality of 150 DPI is required for images of the CV.

Which type of Development/Testing/Production connections are available?

Through the purchase of the license, the p78 Quick Apply is available on two Instances: SuccessFactors Staging and Production.

Which personal data of the candidate is being processed?
  1. First name, last name, e-mail address, country of residence
  2. Title (optional), academic degree
  3. Profession, industry or business name
  4. Address
  5. Contact data (e.g. telephone, e-mail)
Does the Quick Apply use Cookies?

The Quick Apply itself does not use any Cookies for tracking purposes. However, it is possible to integrate the Cookie Manager of the customer into the Quick Apply so that  candidates accessing the Quick Apply through external job portals (e.g. Stepstone) can manage their cookies as well.

How are usernames and passwords stored that are part of the technical integration of the Quick Apply components?

All relevant data is stored in the Security Materials in the BTP.

What log retention is configured for the log files? After what time span are the log files deleted?

We refer to the SAP Standard „Audit Log Retention API Usage for the Neo Environment“ that the p78 Quick Apply uses. 

Audit Log Retention API Usage for the Neo Environment | SAP Help Portal

Regarding data residency, in which countries are the data centers situated?

The p78 Quick Apply uses the data center located in Frankfurt, Germany.

Is data being transmitted to the USA/outside of the EU or processed in the USA/outside of the EU?

No data is being transmitted to the US/outside of the EU or processed in the US/ outside of the EU.

Is there a backup of the Quick Apply and the customer configurations? What is the predicted recovery time? What encryption is used for the backup?

The p78 Quick Apply uses only one configuration layer per customer. This layer does not contain any sensitive data. It does contain theming information (image sources, SF Login Urls). This information is stored in the SCP NEO Document Service, which is directly consumed by the JAVA backend. Only the backend has access to the Document Service through a secret. The services are seperated from each other through sub-repositories per SCP Neo Subscription Subaccount in the SCP Neo Provider Subaccount.

In the Neo environment, all SAP BTP components are backed up ever 24 hours. The backups are replicated to a secondary site, from where they can be restored in case of a disaster.

For more information regarding this topic, please refer to https://help.sap.com/doc/d20fc4d5c5d5420387138610c5a648ac/Cloud/en-US/SAP_Cloud_Platform_Neo.pdf.

Are you conducting penetration tests for your solution?

Yes, we conducted a penetration test for the p78 Quick Apply on Cloud Foundry.

The SAP BTP Neo Environment will sunset at the end of 2028, how will this affect the Quick Apply and its customers?

We are currently in the process of migrating the Quick Apply to Cloud Foundry and plan to finish it by the end of 2025. The platform change will not lead to any additional costs for Quick Apply customers due to the use of the SaaS Subscription Model.

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