The Key to an Integrated and Accepted Outcome

Change Management

Change Management as a Constant Companion

In broad terms, change management involves all activities, measures, and tasks designed to support significant changes within an organization. However, the term can be misleading, leading us to believe that changes can be controlled, organized, and planned. In today’s VUCA world (Volatility, Uncertainty, Complexity, Ambiguity), changes often happen unexpectedly and are hard to predict. Nothing is more constant than change, making it crucial to systematically integrate adjustments and innovations into the organization.

Change isn’t just a one-time event or something that happens every few years; it’s a regular occurrence in today’s workplace, driven by process changes, transformations in the work environment, evolving demands, or digitalization.

Change management is a key success factor for your transformation initiatives and the implementation of new technologies and systems.

Together with you, we’ll develop a customized change concept that we regularly review based on feedback from your organization and current conditions, making iterative adjustments and implementing it accordingly.

This is how we support you and your employees through periods of change.

Our Portfolio

p78 portfolio change management

Success & Identification

  • Every project requires focused support through change management; otherwise, new initiatives may not be embraced, and skepticism towards the changes can dominate. 
  • When employees are actively involved during the implementation, they feel a sense of ownership over the solution and are more eager to engage with it.

Maximal Utilization

  • When end users are well acquainted with the solution through training and communication, the full potential of the new HR IT system can be leveraged.

Cost and Time Savings

  • The earlier people are involved, the faster end users embrace the solution, and the more effectively the system is utilized, the lower the subsequent costs will be.

Our Service Portfolio in Detail

Change Management in HR/IT Projects

Every (larger) IT and HR/IT project, such as implementing a cloud solution, carries an inherent change mandate. While the connection between IT and change management is evident, we often encounter divided perspectives and differing opinions in practice.

Keeping users informed and addressing potential concerns early on to resolve conflicts are crucial for ensuring long-term success when integrating HR/IT tools into the organization.

Change Strategy
  • Development of a Comprehensive Change Strategy
  • Definition of Change Phases, Milestones, and Stakeholder Touchpoints
  • Creation of a Stakeholder Matrix and Persona Journey
  • Conducting Change Impact Assessments
  • Embedding Change Readiness through Tailored Change Empowerment
Change Enablement & Training
  • Active Empowerment through Best Practice Training Approaches, like “Train-the-Trainer”
  • Development of Customized Training Programs
  • Implementation of a Digital Adoption Platform to Enhance User Acceptance
  • Ongoing Assessment of Training Effectiveness
Change Communication
  • Development of a Change Story
  • Tailoring Communication for Specific Stakeholders
  • Focused Stakeholder Management and Enhancing Visibility of the Change Story
  • Identifying and Developing Effective Communication Channels
  • Identifying and Integrating Change Agents as Multipliers
Change Monitoring
  • Conducting Readiness Checks to Assess Change Readiness
  • Establishing Sounding Boards for Continuous Reflection
  • Utilizing Change Agents to Identify and Address Resistance
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Best-practice approach

Our Change Management Approach

The Approach

How do you create an effective change management concept, and what should you keep in mind during implementation? How can you apply change management in daily project operations to ensure lasting results? These questions are on the minds of many organizations. We’d like to share our recipe for successful change management with you.

The essential ingredients are a clear vision, thorough analysis, design, and ultimately execution. You choose which phase you need us to support you in.

p78 change management approach
Initial Recommendations

Change doesn’t happen overnight, so it’s essential to plan it systematically. Use the project plan as a guide and align your activities accordingly.

Change management isn’t just an add-on to an HR/IT implementation or expansion; it’s a project within a project. This means it requires its own organization and responsibilities, which may extend beyond the project management team.

The success of any change initiative largely hinges on people. Those affected need to be empowered to learn the skills necessary to navigate the change effectively. Create a space for learning and development.

A change is only successful if employees embrace it. Foster feedback sessions and monitor the effectiveness of the change.

The change must integrate into daily routines and become part of the norm. Ensure that it is implemented sustainably and effectively - change management should not conclude with the go-live.

Your Contact Person

 

Ludwig Wartlsteiner

Teamlead HR Strategy & Transformation

Phone +49 89 / 46 13 23-27      
E-Mail hello@projekt0708.com

Ludwig Wartlsteiner

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