User-friendly and intuitive applications

User Experience

Why good UX matters in SAP projects

An SAP system only delivers value when employees are willing to use it. This is what determines whether SAP SuccessFactors delivers the intended benefits or whether processes continue to rely on Excel and email. We design interfaces and workflows so users can complete their tasks quickly and intuitively. This reduces HR service enquiries, improves data quality and helps ensure your investment delivers lasting value.

Our Design Process

Strategy and Process Design

Structure digital initiatives clearly

We ensure your applications are clearly defined from the outset. With structured planning, clear scoping and defined objectives, we create the foundation for solutions that deliver business value and put employees at the centre.

01

Scoping

For good UX in SAP projects, we define the scope and objectives before configuration begins. Analysis, prioritisation and structured planning identify early which processes have the greatest impact and where the standard is sufficient. This helps avoid rework in later project phases.

02

Service Design

We design HR services that genuinely support employees and managers. By analysing user journeys, touchpoints and workflows, we create connected solutions that are clear, functional and built to last.

03

Ideation

Ideas are rooted in user needs while also strengthening your employer brand. Using structured ideation methods and workshops, we encourage diverse perspectives and innovation to create concepts that are compelling and have lasting impact.

04

Facilitation

Facilitation and process guidance give complex projects a clear structure. Targeted facilitation brings HR, IT and business functions together, supports decision-making and strengthens collaboration. This creates solutions that can be implemented efficiently and consistently.

Concept and Design

Design digital solutions for clarity

We combine analysis, creativity and technical feasibility to create seamless experiences. We design information architecture, user guidance and visual elements to keep your solutions intuitive and easy to understand, even for complex processes such as Time Management or Compensation.

We optimise existing applications and translate the insights gained into clear, actionable design decisions. Where applications reach their limits, we enhance them with digital guidance, for example with WalkMe or Concur User Assistant by WalkMe.

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Rapid Prototyping

We make ideas visible and testable early so direct feedback can be incorporated before configuration begins. Interactive prototypes bring concepts to life and enable adjustments while they are still quick and cost-effective to make.

Content Structure and Navigation

A clear information architecture organises content logically and intuitively. Well-designed navigation, clear categories and meaningful hierarchies make it easier to find the right tile, form or information quickly.

Design Language

A consistent design language makes your brand identity and user guidance tangible. Clearly defined design principles ensure that your applications feel cohesive across different modules while staying within SAP Fiori guidelines.

Research and Quality Assurance

Base decisions on facts

We assess whether your applications work effectively and meet employee expectations. User research, expert reviews, usability testing, and qualitative and quantitative analysis provide a reliable basis for informed decisions.

User Surveys and Interviews

Targeted surveys and interviews reveal how employees think, what they expect and where processes break down in day-to-day use. These insights provide a solid basis for decisions that balance user needs with business objectives.

Usability Testing

We make applications available to real users to identify weaknesses early and improve them in a targeted way. Repeated testing ensures that processes remain intuitive, efficient and easy to use.

Target Audience Analysis

Good design decisions start with a clear understanding of the target audiences. Office-based employees, managers, frontline workers and HR services have different expectations of the same application. We make these differences visible and incorporate them into the design.

Expert Review

We assess applications from an expert perspective and identify opportunities to improve structure, interaction and design. Practical recommendations lead to noticeable improvements in quality and usability.

Success Measurement and Impact Analysis

We measure the success of your applications against defined KPIs and employee feedback. Analytical methods provide transparency, assess the impact of individual measures and identify targeted opportunities for improvement.

This creates lasting quality, both from the employee perspective and in line with your business objectives.

Our UX Partners

Working with our UX partners enables us to deliver well-designed, effective solutions that create a consistent and compelling user experience across all digital channels.

SATISFIED CUSTOMERS ARE THE BEST REFERENCE

A Selection of Our Success Stories

User Experience Customer Example: 

Workforce Scheduling (MEP) at dm-drogerie markt Based on SAP Fiori (English)

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HR NOVA - Our Holistic Approach to HR/IT Transformation

We support companies on their journey towards a digital, future-ready HR/IT organisation – from strategic planning to implementing individual development steps (plateaus) and reaching new levels of maturity. Our structured, method-based approach combines HR expertise with technical implementation capabilities to create sustainable, employee-centric HR processes that deliver measurable value.

Explore HR NOVA

Your Contact Person

 

Stefanie Sehm

Division Lead HR Technology | HR Director

Phone +49 89 / 46 13 23-27      
E-Mail hello@projekt0708.com

Profilfoto Stefanie Sehm

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